Vanessa has worked closely with Steven on management development programmes for the Royal Bank Of Scotland Group and other large blue-chip organisations, offering invaluable advice on programme management and improvement suggestions over the last 5 years, delivering high quality evaluation scores and gaining fantastic participant feedback.
Vanessa Naldrett
Background & Professional Experience
Prior to spending the last 15 years as a Learning & Development professional, Vanessa was a highly respected HR specialist within a blue chip food retailer.
As a supportive, flexible and innovative trainer, coach and facilitator, Vanessa brings a wealth of knowledge, skills and experience to assist delegates through the learning cycle.
Having worked in retail, telecommunications, call centre and business-to-business environments, her expertise lies in both Management Development and Human Resource Management.
Vanessa possesses a HND in Business & Finance, is a registered Psychometric test user through ASE and OPP allowing her to administer and give feedback on 16PF and Myers Briggs type indicator, a Practitioner in Neuro-Linguistic Programming and has qualifications in both Business and Life Coaching. Vanessa is also experienced in the design and delivery of Assessment and development centres.
Specialist Skills
Vanessa’s speciality in management development areas include: leadership development, influence and persuasion, communication, assertiveness, planning and organising, team building and profiling, coaching, report writing, Customer service/ care and induction programmes.
Vanessa’s speciality is human resource management areas include: absence management, disciplinary process and skills, performance management, recruitment and selection.
