Helen is an experienced, credible and respected Learning and Development Professional, Helen has a practical, can do approach.
Helen Downey
Background & Professional Expertise
She has 20 years experience mainly within Sales and Customer Service of facilitating major change, programmes to drive large-scale customer transformation and brand building solutions for major corporate clients in the UK and overseas. She previously worked for the Virgin Group of companies and brings her varied experience from frontline, senior leadership, internal consultant, coach and Trainer in managing complex change and transformation projects.
Her work is delivered with passion and energy – journeys of discovery with motivational insights and practical examples to help people and teams relate to the human and business aspects of change they may be facing. She thrives on encouraging individuals to unlock their true potential, to work through change and transitions in ways that are high-energy, and inspiring and which help people apply learning to improve organisational performance and bottom line results.
Discipline:
Consulting
Interim and Project Management
Design
Delivery
Coaching
Knowledge:
Induction/Vision and Values
Change Management – Teams and Individuals
Leadership and Management Development
Team Development including Coaching and Managing Performance
Dynamic Sales
Psychometric tools
Industry Sectors worked:
Travel/Transport/Engineering: Airline, Airport, Aviation Support & Rail UK, Asia, USA
Finance: Retail & Corporate Banking, Insurance UK, Ireland
Automotive: Motor launches, Motor Shows, Car Sales UK, Europe
Property: Estate Agents, Facilities management Ireland, UK
Retail: Hospitality, Food & Beverage, Luxury goods, Hotels, Call Centres UK, Europe
Leisure: Leisure Centres UK, South Africa
Utilities: Electricity Supply UK
