Steven has known Carol for 10 years, from his time in Human Resources and L&D at BskyB, collaborating on key projects, providing mentoring advice and as a trusted source of knowledge. Since leaving BskyB, Steven and Carol have been in social contact and also for professional information exchange and advice.
Carol Bradley
Background & Professional Expertise
Carol is an experienced management development professional with over twenty years experience in both managing and developing people within national and blue chip companies. She has experience in designing and delivering a range of training programmes, one-to-one coaching and in the facilitation of major events and workshops.
Carol has been actively involved in Sales, Customer Services and Management Development since 1986; bringing strong practical experience of retail, contact centres telecommunications, business sales and media to her clients.
Carol spent ten years working in the retail sector where she moved from leading a large and successful sales force to become involved in the design and delivery of Management Development and Customer Sales/Services programmes. Carol then moved to BSkyB where she spent five years working as an internal Management Development Consultant. Since leaving BSkyB in 2004, Carol has worked as external Development Consultant: initially as a sole trader and then as a director of C&J Development Consultancy Ltd.
Recent clients whom Carol has worked with include: BSkyB, IKEA, Scottish Power, Schlumberger, Edinburgh City Council, National Australia Group, NFU Mutual, Co-Operative Financial Services, BAA, Marks & Spencer and the Royal Bank Of Scotland Group.
Training Approach & Style
Carol’s clients appreciate and benefit from her practical background, along with her knowledge and ability in developing appropriate learning solutions to support individual, team and business growth.
Carol is a qualified MBTI practitioner and is currently working towards her NLP practitioner’s qualification. Carol in also experienced in the use of a number of self awareness profiling tools.
Carol’s style is facilitative; always helping others realise their true potential through captivating, high energy sessions. She believes that creating the right learning atmosphere is a key part in making a difference to an individual’s development.
Specialist Skills
Carol’s areas of expertise are leadership development, performance management, change management, team development, personal awareness/effectiveness and soft skill development.
Carol is a qualified MBTI Practitioner, holds a Trainer Accreditation Programme Certificate in Training Delivery, a professional certificate in Management. Carol has also obtained the TDLB 32/33 Assessor Award, TDLB 34 Internal Verifiers Award and is a proud member of the Chamber of Commerce and the Women in Business Association.
